Pink Flag (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share personal information when you access or use our website, platform, and related services (the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to information collected through the Pink Flag website and related services. It does not apply to third-party websites or services that may be linked from our platform.
2. Information We Collect
A. Information You Provide
We collect personal information that you voluntarily provide, including:
Name
Email address
Account login credentials (managed through our account provider)
Basic relationship-related onboarding responses (for example, high-level multiple-choice selections such as “yes,” “no,” or “it’s complicated”)
We do not collect detailed free-text descriptions of your relationship or sensitive personal narratives.
B. Account & Subscription Information
When you create an account or subscribe, we receive information related to your subscription, such as:
Subscription status and plan type
Payment confirmation and billing status
Partial payment identifiers (such as the last four digits of a card)
We do not store or process full payment card details. Payments are handled securely by Stripe.
C. Information Collected Automatically
When you use the Service, certain information may be collected automatically, including:
IP address
Device and browser type
Pages visited and interactions with the Service
Approximate location based on IP address
This information helps us understand how the Service is used and improve performance and user experience.
3. Cookies and Tracking Technologies
We and our service providers use cookies and similar technologies to:
Enable account login and session management
Analyze website traffic and usage patterns
Support advertising and marketing efforts
Cookies may be set by us or by third-party services integrated into the platform. You can manage or disable cookies through your browser settings, though doing so may affect functionality.
4. Analytics and Advertising
We use third-party analytics and advertising tools, which may include:
Google Analytics
Meta (Facebook) Pixel
TikTok Pixel
We use third-party analytics and advertising tools (such as Meta/Facebook) to measure performance and deliver relevant advertising. These tools may use hashed identifiers such as email addresses.
These tools help us understand usage trends and measure the effectiveness of marketing campaigns. They may collect information such as pages visited, interactions, and device data in accordance with their own privacy policies.
5. Email Communications
We may send you:
Transactional emails (such as account confirmations, password resets, or billing notices)
Marketing emails (such as updates, educational content, or promotions)
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in those emails. Transactional emails are required for account operation and cannot be opted out of.
6. How We Use Your Information
We use your information to:
Provide and operate the Service
Manage accounts and subscriptions
Process payments and billing
Deliver educational content
Communicate with users
Improve functionality and user experience
Conduct analytics and marketing
Comply with legal obligations
7. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties who assist us in operating the Service, including:
Payment processors (such as Stripe)
Account and authentication providers
Analytics and advertising partners
Email delivery and communication services
These third parties are authorized to use personal information only as necessary to perform services on our behalf and are subject to their own privacy obligations.
8. Community Features (Future)
If we introduce forums, comments, or other community features in the future, information you choose to share in those areas may be visible to other users. Participation in community features will be voluntary, and additional guidelines may apply.
9. Data Retention
We retain personal information only for as long as necessary to provide the Service, fulfill legal and contractual obligations, resolve disputes, and enforce agreements.
You may request deletion of your account and associated personal information, subject to legal and operational requirements.
10. International Data Transfers
Your information may be processed and stored in countries outside your country of residence, including Australia and other jurisdictions where our service providers operate.
We take reasonable steps to ensure appropriate safeguards are in place when personal information is transferred internationally.
11. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
Access personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict certain processing activities
To exercise your rights, contact us at contact@pink-flag.com.
12. Children’s Privacy
The Service is intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
